Policies

Acceptance of enrolments

Enrolments are accepted by AMEB (Qld) on the understanding that teachers, private entrants, candidates and parents:

  • agree to AMEB (Qld) policies and procedures
  • accept that assessments shall be made strictly in accordance with the syllabus, requirements, objectives and regulations prescribed in the 2018 AMEB Manual of Syllabuses and
  • pay the required fees associated with the enrolment.

An examination schedule advising enrollers and candidates of the allocated examination time and date will be sent to the enroller three weeks prior to practical examinations. All rescheduling must occur in consultation with AMEB (Qld), with appropriate fees paid prior to the requested change being approved.

Annual diploma concert and awards presentation

AMEB (Qld) 2018 Annual Diploma Concert and Awards Presentation will take place on Friday 9 February 2018, at the Queensland Conservatorium in South Bank.

AMEB (Qld) has a cut-off date (for successful completion of the required Theory of Music, Musicianship or Music Craft [or other alternate examining authority] examinations), which is subject to change each year depending on the concert date.

These cut-off dates will be posted on AMEB (Qld) website and Facebook page towards the end of the year.

Care and supervision of candidates

Parents/guardians and/or enrolling teachers and candidates are responsible for candidates’ transportation to and from the examination venue, and for the care and supervision of candidates at all times when the candidate is not in the examination room.

Candidates for written examinations will not be allowed to leave the examination room within the first hour of the examinations. Candidates who have finished writing at any other time may leave the examination room, but will not be allowed to return. Once candidates have left the examination room, AMEB has no further responsibility for supervising candidates.

Responsible parents, guardians and/or enrolling teachers should instruct candidates aged 18 years or younger to remain in the examination room until the scheduled completion time of the examination, unless arrangements have been made for their care and supervision outside the examination room.

It should be noted that, pursuant to the current Working with Children (Risk Management and Screening) Act 2000 (Qld), all AMEB Queensland Supervisors and Examiners hold current Blue Cards or Exemption from Holding Blue Cards Registration.

Complaints

AMEB (Qld) Examiners assess the performance they hear on the day of the exam against the Regulations, Grading Descriptors and Objectives for the grade, outlined in the 2018 Manual of Syllabuses.

We understand that receiving an unexpected result may lead to disappointment given the dedication and many hours of practice that goes into preparing for an exam; however, the Examiners bring their professional judgement to bear on the day.

Complainants should note that when a candidate’s grade is submitted for review by the Principal Examiner, the original grade can be upgraded, upheld or downgraded.

AMEB (Qld) is a part of the Queensland Government’s Department of Education. As such, all customer complaints received are processed in line with their Customer Complaints Management Framework, Policy and Procedure.

What does this mean for AMEB Queensland?

Most complaints received by AMEB concern examination results.

At AMEB Qld, all candidates who receive a grade of 'D – Not Satisfactory' or 'No Award' have their examination report and result reviewed by AMEB Queensland’s Principal Examiner before they are issued with their result. AMEB Queensland’s Principal Examiner is the only person who has the requisite experience and professional musical knowledge to uphold or overturn the result awarded by the original examiners.

Early resolution

AMEB tries to resolve all customer complaints quickly at the point of service.

If a complaint concerns an examination result, AMEB staff may assess the following aspects in trying to resolve the complaint:

  • whether a material procedural error was made
  • whether studio facilities or AMEB equipment had a direct and substantive adverse effect on the candidate’s performance
  • if there was a discrepancy between the examiner’s written comments and the result awarded in relation to the published criteria and
  • whether the Examination Report was inconsistent with the syllabus objectives.

To resolve complaints, AMEB Qld will inform the original Examiner about the complaint and seek further information from them.

Please also note that AMEB Qld does not take into account previous awards, performances or examination results when a candidate is examined nor when reviewing a candidate’s grade.

AMEB staff may request further information from the complainant about the allegations to help assess the complaint and ask that it be put in writing.

Complainants have certain obligations when making a complaint, including:

  • providing a clear idea of the problem and the desired outcome
  • providing all relevant information when the complaint is made
  • understanding that complex complaints can take time to review
  • informing the department of changes affecting the complaint, including telling the department when no further action is required and
  • co-operating in a respectful way with AMEB staff, and understanding that unreasonable conduct will not be tolerated.

Furthermore, separate candidates who have sat the same grade, but received different results, are not comparable.

Internal review

If a complainant remains dissatisfied with the outcome of their complaint, they may seek an internal review. This will be conducted by a Departmental Executive independent from the original complaint handling process. However, an internal review will not alter the result the candidate/s received.

External review

If the complainant remains dissatisfied with the outcome after an internal review, they may seek an external review with the Queensland Ombudsman or other relevant authority.

For more information refer the Department’s Customer complaints.

Examination centres for practical and written examinations

Examination centres are selected based on availability within the nominated session and in convenient proximity to the enroller, where possible.

For examinations outside of metropolitan Brisbane, a minimum of five hours examining is required. Where there are insufficient candidates to meet the minimum requirement, AMEB may negotiate alternative arrangements. Options may include requesting candidates to travel to the nearest available centre; or providing the opportunity to withdraw from the examination with a full refund of the examination fee.

Enrollers and candidates should note that warm-up rooms are not always available prior to examinations held at AMEB (Qld) Ashgrove-based studios, nor are they guaranteed in other locations. Candidates sitting an examination in a regional location are strongly encouraged to make final preparations at home before travelling to the examination venue.

Candidates are encouraged to complete online examinations where possible. Written examinations can only be offered in those centres where it is commercially viable to do so. Where candidates have requested examinations in non-viable centres, they will be given the option of sitting their examination online, or sitting their examination at the nearest viable written-examination centre. Where neither option is deemed suitable by the candidate, the examination fee paid will be refunded in full.

Teachers may request that music and speech examinations be conducted at a private centre, studio or school. A minimum of three hours (metropolitan) and five hours (regional) of examining will be required.

Late fees

From January 2018, enrolments received after the published closing date for the nominated session will incur a late fee of $26.00 per candidate.

Payments to AMEB (Qld)

AMEB (Qld) is a part of the Queensland Government, so all transactions will appear on your bank statement as ‘Queensland Government 2’ or ‘Qld Gov 2’. Unfortunately, AMEB (Qld) does not have a unique identifier and the name appearing on bank statements cannot be changed. Please be aware of this when checking your bank statements and before cancelling your payments to us.

Also, please note that a failure to receive payment for an examination will result in a candidate’s result/s being withheld.

Photocopies

In general, the Copyright Act prohibits the use of photocopied music. Photocopies should not be used by candidates in AMEB examinations, unless an exception to copyright applies, or the relevant music publisher has granted permission for the candidate to make a copy. Candidates are permitted to use photocopies for ease of page turning; however, the original version of the score, from which the copy was made, must be in the examination room with the candidate.

In some circumstances, a copy of music may be required for use by the examiner. In these cases, if performing from memory, candidates should provide a published edition of the music to the examiner. Diploma candidates must supply a copy of their music to the examiner.

If you are unsure of the provisions of the Copyright Act please refer to the ‘Guide to Music Copyright for Australian Educators’ on the APRA/AMCOS website or contact APRA/AMCOS on 1300 852 388 or apra@apra.com.au.

Queensland Curriculum and Assessment Authority (QCAA)

Certain AMEB subjects and levels have been recognised by the Queensland Curriculum and Assessment Authority (QCAA) and may contribute towards a student’s Queensland Certificate of Education (QCE).

It is essential for students in Years 10, 11 and 12 to advise the AMEB (Qld) State Office of their Learning Unique Identifier number (LUI number), which is issued through their school. This will enable the AMEB to support the transmission of eligible results directly to the QCAA.

For students graduating in the 2018 calendar year, it is imperative that LUI numbers are supplied to the AMEB (Qld) State Office no later than Wednesday, 31 October, 2018.

For further information and the full list of subjects, please visit the QCAA website.

Queensland Tertiary Admissions Centre (QTAC)

The Queensland Tertiary Admissions Centre (QTAC) may recognise AMEB qualifications, Grade 7 and above, for the purpose of assigning a tertiary ranking for entry to some Queensland tertiary courses.

Please note that for the purpose of assigning a tertiary ranking, QTAC will require a theory component additional to the AMEB requirements. Subjects impacted would include the ‘For Leisure’ syllabuses (Grade 7 and above) and the ‘CPM’ syllabuses (Keyboard Grade 7 and above, and all other CPM syllabuses Advancing Steps 3 and 4). For further information, please contact QTAC on (07) 3858 1222

Recorded accompaniments

Accompaniment is essential wherever the pieces presented are provided with piano accompaniments, with the exception of Extra List pieces (please refer to ‘Accompanist’ on p. xii in the General Requirements Practical Examinations section of the current 2018 Manual of Syllabuses). This should be checked with the retailer at the time of purchase of the solo part.

Voice and all instrumental subjects (other than piano, accordion, organ, harp and classical guitar) are to be accompanied. Where AMEB recorded accompaniments are available, candidates may perform with those recordings in their examination as an alternative to using an accompanist. It is the candidate’s responsibility to provide and operate suitable equipment for the examination. Please be mindful of your candidate’s age and technical ability when using recorded accompaniments.

Candidates should refer to the foreword of the relevant instrumental syllabus in the annual Manual of Syllabuses for further information on recorded accompaniments for their instrument.

Where candidates are performing with recorded accompaniments in an examination, they must use the ‘100%’ or ‘performance’ tempo.

Extra Lists may be performed unaccompanied, even if written with accompaniment.

Recording examinations

AMEB does not record examinations for a number of reasons, including equity across regions, access issues and expense. Candidates are not permitted to film or record their own examinations.

Refunds and transfer policy

If a candidate is unable to attend an examination due to medical and/or other extenuating circumstances and the examination has not yet been scheduled, a candidate’s enrolment may be changed without charge. Such changes can only be made to another examination session within the same calendar year. However, if the examination has been scheduled, the examination can only be changed to another date and time within the same calendar year when a deferment fee is paid and relevant documentation (e.g. medical certificate) is received by AMEB (Qld).

If a candidate is unable to attend a practical or written examination due to medical reasons and/or other extenuating circumstances, a refund of 50 per cent of the enrolment fee may be made upon receipt of a written request, together with appropriate supporting documentation. This request must be lodged within the same calendar year.

Candidates cannot re-sit an examination within the same session of that calendar year, but are eligible to re-enrol for that examination in a subsequent session later in the same calendar year.

Results

AMEB (Qld) endeavours to dispatch results to enrollers within 14 days of an examination.

Re-evaluation of written examination papers

Teachers and candidates are able to apply for a re-evaluation of a written examination result (Theory of Music, Musicianship, Music Craft and Speech and Performance Theory). The request must be made in writing and accompanied by the prescribed fee.

Please note that when a paper is submitted for re-evaluation, the original mark can increase, decrease or remain the same. In the event that a re-evaluation of the examination results in an adjustment of the grade awarded, the re-evaluation fee will be refunded.

Special requests

AMEB recognises that clients and candidates function in an environment of conflicting needs. To assist, AMEB (Qld) provides enrollers with the opportunity to note any circumstances on the enrolment form that may impact their candidates attending an examination. Special requests may include avoiding the dates of school camps, sporting functions, other examination commitments, religious observations etc. While every consideration is given to requests, it may not be possible to meet all requests, particularly if the request is for an exam to fall at the end of an examination session.

Enrollers are requested to note that AMEB (Qld) may schedule practical examinations on Saturdays, Sundays, public holidays and in the evenings – depending on demand for service. If any candidates cannot be examined at these times, please include this advice in any special requests.

School holidays are usually avoided; however, those candidates looking to enrol in Brisbane Session 25 in 2018 should note that the first week of that session coincides with the second week of the 2018 September school holidays.

Special Needs candidates

AMEB (Qld) makes every effort to accommodate candidates with special needs by making reasonable adjustments to ensure candidates with disabilities are able to participate on the same basis as other candidates. Teachers and candidates should contact the AMEB (Qld) State Office to discuss their particular needs ahead of any examinations and supply any supporting documentation.

Use of electronic media

Candidates are advised that the functioning of laptops for PowerPoint presentations is the responsibility of the individual candidate. As such, each candidate should ensure they are familiar with the equipment to avoid delays in presentation.

Visual impairment

Practical examination candidates with vision impairments have the option of completing either sight-reading for the grade they are completing, or aural tests from one grade higher. If candidates choose to undertake the sight-reading, a number of procedures will apply. Please contact the AMEB (Qld) State Office for more information on these procedures.

Written examination candidates with vision impairments should contact the AMEB (Qld) State Office to discuss their special needs.​

Last updated
21 March 2018